Frau Ykema hat im Alpenhotel ein mehrtägiges Training in den Bereichen Verkauf und Leadership durchgeführt.

Das Verkaufstraining wurde gemeinsam mit unserem Rezeptionsteam durchgeführt.

Durch das Training mit der Rezeption ging ein Ruck durch das ganze Team und wir konnten uns in unserer Präsentation nach aussen stark verbessern. Auch die Zusammenarbeit und das Verständnis im Team wurde viel besser und effizienter.

Das Leadership Training besuchten alle Abteilungsleiter. Frau Ykema hat es in den 2 Tagen geschafft, Knoten zu lösen und ein „Wir – Gefühl“ zu schaffen. Durch Ihre Menschenkenntnis konnte Sie die unterschiedlichsten Charaktere verbinden und zusammenbringen.

Wir werden auch in Zukunft mit Frau Ykema zusammenarbeiten und können Sie als Coach bestens empfehlen.

Wir danken Frau Ykema für ihre exzellente Tätigkeit als Trainerin unseres Top Executive-Leadership-Entwicklungsprogramms. Frau Ykema war hauptverantwortlich sowohl für die Konzeption als auch die Durchführung des Workshops. Wir empfinden den Workshop als große Bereicherung für unser Team.

Ein glücklicher Umstand, dass Aneta Ykema und die Donau Lodge zusammengefunden haben! Aneta führte in unserem Haus eine zweitägige Schulung durch, und wir waren alle von ihr begeistert. Langjährige Erfahrung, ein unglaubliches Fachwissen und ein sehr charmanter und wertschätzender Umgang mit ihrem Umfeld prägen ihre Persönlichkeit. Sie hat für jede Herausforderung die richtige Lösung und verfügt über eine exzellente Menschenkenntnis. Aneta hat uns gezeigt, wie man Situationen richtig einschätzt und hat jede Menge Tipps und Tricks aus langjähriger Praxis auf Lager. Nicht nur in wirtschaftlicher Hinsicht ist sie ein Profi, sondern auch auf menschlicher Ebene. Sie verfügt über das notwendige Fachwissen, wie man sein Haus in die richtigen Bahnen lenkt, und wir freuen uns auf die nächste Schulung mit ihr, die wir schon gebucht haben. Danke, Aneta!

The HOTELIART company conduced a one-day training for the sales department of RT Hotels SA. The substantive value of the training corresponded to our needs and was consistent with the offer. All issues were discussed professionally and interestingly. Training participants highly rated Trainer’s attitude and competence, knowledge of the topic presented, ability to transfer knowledge based on examples and a friendly atmosphere.

As RT hotels company, we recommend the company HOTELIART as a distributor of training services.

Hoteliart company conducted training at the NOTERA Hotel Spa Bory Tucholskie for the MICE, Filed Sales and Reservation team.

Ms. Aneta Ykema, Hoteliart Managing Director, showed great flexibility and professionalism during the preparation and implementation of the training. As a trainer, she presented extensive knowledge and experience in the issued discussed. The substantive scope of the training was fully adapted to the needs of participants. The method of implementation of the classes involved employees to actively participate in the workshops, which were prepared based on the values and mission of the hotel.

I do recommend HOTELIART as an experienced partner guaranteeing a high level of services and hotel business knowledge. A unique approach of writing trainings on the client’s values in undoubtedly the company’s masterpiece.

I am pleased to recommend cooperation with HOTELIART in the field of sales training implemented for the needs of the employees of the Art Hotel / Harmony Polish Hotels.

Ms. Aneta Ykema and Hoteliart proved to be a reliable and professional hotel training organizer.

Hoteliart’s trainer and owner, Aneta Ykema, presented high professional and practical knowledge and competence in the field of hotel management, she showed openness willingness to explain problems and doubts of the participants. The content has been communicated in an accessible and understandable way in an atmosphere that encouraged the exchange of experiences.

The high efficiency of the workshop, the organizer’s professional approach, substantive preparation and professionally developed teaching materials had a significant impact on the satisfaction of all participants, which will allow the use of acquired knowledge in everyday work. With full responsibility I can recommend Hoteliart as a competent partner in the implementation of professional hotel training.

To whom it may concern,

It is a privilege that I am writing this letter, I am recommending the services of Mrs. Aneta Ykema representing HOTELIART – Trainings & Consulting with Passion.

Mrs. Aneta Ykema has conducted a Key Account Management Training for NH Hotel Poznan, Poland and her services were impeccable.

The company brought along a good expertise that involved targeting the right clientele and the feedback and results were phenomenal. Mrs. Ykema’s passion and devotion to the hotel business is visible in her performance, which is the highest quality. Workshops prepared by Mrs. Ykema were precisely prepared and resulted with a great feedback of their users.

I strongly recommend the services of the company and I am looking forward to working with Mrs. Aneta Ykema again for future projects.

Aneta,

With this e-mail I’d like to thank you for the trainings you organised for our reservation and convention teams. Employees came back motivated and enthusiastic.

I received very positive feedback from that I’d like to share with you. They especially emphasized the creative atmosphere of the trainings, knowledge and experience you shared with them.

I am sure we will not wait long for the return of the investment and I am looking forward to our future co-operation.

Two days with Aneta Ykema was a pleasure for our Sales Team. Aneta is a pleasant, organized and well-prepared person and the knowledge and experience she passes easily reaches the recipient. Her approach invites to actively participate and be part of the project.  

„The participants of the managerial training conducted by the Hoteliart company, for the management staff of the Dobry Hotel chain, highly rated the level of the workshops. Mrs. Aneta Ykema, thanks to her hotel experience and a very large amount of empathy, can quickly and easily transfer her knowledge. I recommend working with Hoteliart!”

This is to confirm that the Mrs Aneta Dworecka-Ykema, Managing Director of Hoteliart Vienna conducted a series of training sessions for Park Inn by Radisson Katowice Sales Department. The 3 day in depth learning journey for the team was preceded by a thorough analysis of learning needs of each individual as well as the business itself. This included not only interview with the GM of the hotel but also familiarization with company vision and positioning in the local market.

The trainer was fully prepared and the set agenda was realized without fail. All topics were covered and backed up by real life examples, sales systems training sessions and workshops. The feedback from the attendees was phenomenal. All were engaged and energized, leaving the training full of ideas and confidence they can win in their sales pitches. Finally, the dates of training sessions were agreed to meet business needs, feedback session with the GM was very helpful too. At the end of the process, training report delivered has helped the team to set clear goals for their personal development and company targets.

I fully recommend Hoteliart Vienna as an independent supplier of Sales Trainings for your establishments. The knowledge and professionalism of the Trainer was exemplary and I hope to meet Mrs. Aneta Ykema on another project in not too distant future.